When your child has a dental emergency, we’ll guide you through what to do and arrange a visit as soon as possible. We’re here to help your family stay calm, informed, and confident, no matter what surprises arise.

FAQs

What counts as a dental emergency for kids?

Common pediatric dental emergencies include toothaches, chipped or knocked-out teeth, swelling, or bleeding after a fall or injury. If you’re unsure, call us, and we’ll help you decide what to do next.

Can my child be seen quickly?

Yes! We triage each case and schedule your child to be seen as soon as possible. Our team will walk you through everything you need to know and make the process as smooth as we can.

What Is Pediatric Emergency Dentistry?

Pediatric emergency dentistry involves helping children with urgent oral health problems that cause pain, discomfort, or stress. These may happen during sports, playtime, or even while eating.

The dentist’s job is to ease pain, fix the issue, and make the experience as gentle and positive as possible. We also plan follow-up visits if more treatment is needed once the emergency is under control.

We’re happy to welcome existing and new patients when dental surprises strike.

What to Expect

We know kids can feel nervous when something hurts or doesn’t feel right in their mouth. Our office creates a fun and supportive environment to help them feel at ease.

Here’s what happens when your child comes in for an emergency visit:

The dentist gently checks their mouth to figure out what’s causing the problem.
We ask for a little background from you to understand how it started.
We may take digital X-rays to see any hidden damage.
Our team explains everything clearly and kindly, both to you and your child.

From start to finish, we focus on helping your child stay calm, comfortable, and confident.

Why Quick Care Matters for Kids

Fast treatment can make a big difference when a child has dental pain or a broken tooth. Getting care right away helps prevent problems from worsening and keeps kids smiling, eating, and talking easily.

Emergency dental visits for kids can:

Stop pain fast.
Save injured or loose baby or adult teeth.
Lower the chance of long-term issues.
Protect nearby teeth and gums.

We treat every young patient with patience and kindness so they can confidently bounce back.

Common Pediatric Dental Emergencies

No two emergencies are the same, and the dentist adjusts care based on your child’s needs. Here are a few of the issues we see most often:

Toothaches and Sensitivity

If your child complains of a sore tooth or hurts when eating hot or cold foods, it could be due to a cavity. We’ll examine the area and may take an X-ray to decide the best next step.

Chipped or Broken Teeth

Sometimes, a tooth gets chipped while playing or eating something hard. Depending on the size of the chip, the dentist can smooth rough edges or fix the tooth with bonding.

Emergency Dentistry in Vancouver & New Westminster

Dental emergencies can feel scary, but they don’t have to be! At our office, we turn worries into smiles. Dr. Phoebe W. Tsang and our team use gentle care, clear communication, and a calm approach to help children feel safe.

We’re always ready to help families manage unexpected dental concerns with confidence. If your child needs emergency dentistry in Vancouver & New Westminster, call us, and we’ll guide you every step of the way.

New Westminster Location

Unit D – 459 E Columbia Street

New Westminster, BC V3L 3X5

Broadway Clinic

1233 W Broadway,

Vancouver, BC V6H 1G7, Canada

Kennylu-Ai

Dr. Tsang is very knowledgeable, friendly, and patient with my child. We appreciate her team’s professional dental care!

Natalie N

My daughter had a wonderful experience with Dr. Phoebe and her dedicated team. She is meticulous, careful, and wholeheartedly committed. She explained all the necessary treatments for my daughter and provided the most helpful advice tailored to her age and specific condition, ensuring my daughter felt no pressure during her dental care. In addition, Dr. Phoebe is incredibly friendly and genuinely loves children. She transformed the fear that many kids—and even some adults—often feel about dental visits into a positive experience. This is a clinic truly worth sharing with others so they can also visit and experience such excellent care.

Natasha L

Highly recommend Dr Tsang and her team. Dental procedures can be very scary, especially for your little one, and biggest fear is if the dental team is over charging or over prescribing. I can honestly say you can trust Dr Tsang and her team. I was impressed by the patience and gentle approach she used when explaining all our options, answering my list: if questions. She did not automatically overprescribe yet she understands what’s needed to ensure my 5 year old daughter left with the best experience. My daughter used oral sedation with Midazolam (Short acting Benzo that is easily reversible and safe) which is much less invasive than general anesthetic route often recommended by other pediatric dentists first As well Dr Tsang was honest when updated X-rays were taken that there were fewer than needed cavities to be filled than we had expected Not to mention they had so many goodies and prizes for my daughter throughout the various steps of process, that she left as if she just went to a birthday party. To summarize, if you’re looking for a very knowledgeable but humble professional, whom you can trust to not over prescribe yet is willing to ensure your child has the most comfortable and positive dentistry experience, Dr Tsang and her team embodies all those traits above.

Sharon T

Im glad we found Dr. Tsang to be my daughter's dentist. She's very knowledgeable, personable and very attentive with children. Thanks Dr. Tsang and her amazing team!

Eileen Y

Our 2.5-year-old son, Howard, recently started experiencing pain in his upper right back teeth. Concerned, we took him to a nearby general dentist, who, after a thorough examination, referred us to a pediatric dental specialist, Dr. Phoebe Tsang. To our surprise, Howard had extensive dental issues, requiring treatment for 14 teeth through surgery. As parents, we felt deeply sorry that he had been enduring more discomfort than we had realized, especially since he was too young to fully express his pain. Howard had been drinking milk at night since birth, and we were unaware of the significant impact it could have on his teeth. However, after our initial visit to the general dentist, he successfully transitioned away from night bottles. Determined to provide him with the best care, we made the one-hour drive from White Rock to see Dr. Tsang. From the moment we arrived, Dr. Tsang and her team were incredibly professional, compassionate, and gentle with Howard. Dr. Tsang herself is not only highly knowledgeable but also exceptionally skilled in pediatric dentistry. We feel truly fortunate to have had her perform Howard’s surgery. Yesterday, on March 18, 2025, Dr. Tsang and anesthesiologist Dr. Robert carried out Howard’s procedure with exceptional expertise and care. We are incredibly grateful for their dedication. Post-surgery, Howard has been recovering well—he is experiencing minimal discomfort and has been able to drink formula and eat soft foods comfortably. This was Howard’s first surgery, and under Dr. Tsang’s guidance, we are confident that he will continue to improve and eat with ease. We sincerely appreciate the outstanding care provided by Dr. Tsang and her team and wholeheartedly recommend her to any parents seeking a skilled pediatric dentist for their child’s dental needs. Best wishes from Eileen and families :)

Hana W

Highly recommended Dr Phoebe Tsang! Our 5 year old son was very anxious at our local dentist and we did not want him going under anesthetic for his teeth. Thankfully we got a referral to Pediatric Dental Specialist Dr Tsang, who uses conscious sedation. From the first FaceTime consultation, she was so kind! Our son was at ease and really looked forward to meeting her. She thoroughly explained the procedure and answered all our questions with patience. She is unbelievably knowledgeable and gave us reassurance that everything would go well. Upon arrival at her beautiful office, we were greeted with the utmost love from not only her but her whole team. Being in her care was top of the line, we cannot thank her enough for making this go so smooth for our family. If your children need dental work done, look no further. I guarantee you, she is the absolute best you will find!

Joanne C

Very good service for young kids! They used all efforts to release the kids during their treatment. Will definitely recommend it to our friends.

Cara E

My 4 year old son has many sensory issues and brushing his teeth was absolutely impossible, which is what brought us to Dr Tsang. He needed a ton of work done for his mouth to be healthy again. I was blown away by her and her staff from start to finish. She treated my son so well and I was so impressed with her efforts to connect with him in a way that would work for him. He did need dental surgery, which scared me but all the questions I had were answered so quickly and there was a great deal of communication from his first appointment, all the way up to the surgery. You can tell how much Dr Tsang and her staff care about their patients. I couldn't be happier with my son's care. I truly recommend Dr Tsang and staff if your child needs dental work done. They have so much compassion and throughout the entire process I felt like my son was in great hands. I'm so thankful to everyone who worked with him and those I had contact with over many months. This was a very stressful situation for me and it was made so much better by everyone there.

West Broadway Clinic

Pediatric Emergency Dentistry

Pediatric Emergency Dentistry